Subscription & plans

Every organization is on a subscription plan, and the plan sets entitlements: how many solutions, capabilities per solution, workspaces, and members the organization may create. Plans are about how much you can build; the money-per-token side of generative AI is a separate mechanism — see Budgets & costs.

How limits behave

• A limit caps creation: with max_solutions: 1, the second solution is refused with a clear PLAN_LIMIT_EXCEEDED message — nothing existing is touched.
• Limits are read live: when a plan is raised, the next create succeeds immediately; when a plan is lowered, existing resources are grandfathered and only new creation is blocked.
• An absent limit means unlimited.

Hitting a limit is never destructive — it is always "you may not add more", never "we removed something".

What you get automatically

Self-serve registration subscribes the new organization to the default plan in the same stroke that creates it — there is no unsubscribed state and no setup step.

Seeing and changing your plan

1. Go to Subscription in the sidebar (Operations group).
2. The page shows your current plan, its limits, and where you stand against each one.
3. Changing plans is not self-serve: upgrades go through your platform contact (the Upgrade button points the way). Plan changes take effect immediately once made.

For platform administrators

The plan catalog — which plans exist, their limits, and the default for new organizations — is managed on the Subscription plans page (System group). It is platform-level: organization administrators can see their own subscription, never the catalog. A limit edited in the catalog applies to every subscribed organization on the next create.

Two ceilings, one mental model

Next

• The spend ceiling: Budgets & costs.